If you don't have the tools or expertise on-hand, and you would rather delegate the task of designing, improving, securing, or trouble-shooting your network - well, we have the tools, and we'd like to help. We've partnered with SkyMark, a Pittsburgh-based technology company, to provide wireless network survey, design and consulting services. They have lots of experience with our tools, and their engineers are outstanding. The services offered by SkyMark's WirelessWrights™ group include:

Site Survey and Design

For new installations that need a best practices approach:

1. RF Site Survey using Wireless Recon™ system.
2. Design and configuration using the what-if and simulation features of SiteSense.
3. Installation (if you want us to do it)
4. Post-installation RF Audit
5. Generated Coverage Map Reports

Audit, Improvement and Troubleshooting

We will diagnose problems and correct or restructure existing wireless installations that are not performing as needed:

1. Preliminary RF Audit (with signal strength and interference testing)
2. Re-configuration
3. Post-configuration RF Audit
4. Generated Coverage Map Reports

Advanced Troubleshooting

For diagnosing and correcting/restructuring highly complex RF problems:

1. Diagnostic RF Audit (with signal strength and interference tests)
2. In-depth tests of RF spectrum and packet analysis
3. Final RF Audit
4. Client Roaming and Connectivity Analysis
5. Generated Coverage Map Reports

Network Security Improvement

• Survey and diagnose coverage leaks.
• Detect and locate rogue access points.
• Audit for unsecured access points.

Why SkyMark can provide a service edge…

1. Our tools are unique: Wireless Recon™ is the only system that continuously collects wireless signal measurements AND precise location data indoors.
2. A little like Nathan Bedford Forrest, we get there first with the most data. Our surveys take about 50% of the time of a traditional survey, and they collect a much richer set of RF and location data.1
3. We're licensed to use the patented optimization algorithms developed by networking pioneer Dr. Alex Hills at CMU, for access point placement and channel assignment. We've seen network capacity increases of 300% from running this optimization.
4. Our SiteSense™ software includes a wireless client module that models the legendary NetStumbler software, whose author, Marius Milner, has worked with Helium to deliver a powerful toolset.
5. SiteSense's Analysis module easily generates color-coded coverage maps, and has a rich set of tools for what-if testing and simulations, access point control, and locating interference.
6. Finally, the Report module allows us to quickly create wireless LAN design or audit reports with easy to read coverage maps and detailed network information that we can give to you.
7. Finally, it isn't just the tools. It's experience, and knowing what's possible, and wanting to help you get there. We bring that.

The Bottom Line: In the end, what do we do for you?

Our services cost money - even with our time-saving tools - so there's an investment you'll need to make.

But, then there are big, really important returns:

• You get a much better network - more reliability, capacity, and security.
• Ongoing maintenance costs can be reduced up to 50%, and initial capital costs by 33%.
• You help the people who depend on your network do what they need to do. This is huge.
• You save tons on tech support /anger management.
• And you'll get detailed reports with coverage maps and all, in MS-Word® or HTML format.

Using a Wireless Recon System, a SkyMark service engineer surveys wireless coverage and noise in an office building, with the cart tracking its location as it rolls and turns.

SkyMark engineers can generate coverage maps on the fly, to look for trouble spots, leakage, rogue access points, interference sources, and other wireless problems.

The engineer's path is tracked by the software. He can make notes, set waypoints, correct his path and position if needed, and verify that he has covered the necessary areas.

Here, a coverage map shows some signal leakage into outside areas.